Jan 2024 — Present
Sr. Executive Assistant III — Executive Business Manager track
Amazon Leo · Redmond, Washington
- Own end-to-end business operations for a 7,500+ member org spanning 5 Vice Presidents, 5 Directors, 1 Senior Manager, and 1 Talent Advisor / Chief of Staff, ensuring day-to-day functions run without disruption.
- Partner directly with VPs and HR Business Managers to optimize operations org-wide, functioning as an operations advisor to the leadership team.
- Lead a team of 40 Executive Assistants operating across 34 locations, 9 countries, and 7 time zones, driving a unified "One Team Leo" operating culture.
- Partner with the VP's Technical Advisor on all reorganization changes for Amazon Leo, ensuring smooth operations while placing candidates into roles aligned with their strengths.
- Serve as Project Manager and Event Planner for org-wide initiatives — town halls, space management, and swag distribution.
- Oversee all major space-related moves, changes, and standard operating procedures (SOPs) for the organization.
Jun 2023 — Dec 2023
Executive Assistant II
Amazon Leo · Redmond, Washington
- Dedicated business partner to the VP of Software & Networking, driving org-wide goals and initiatives across a cross-functional organization.
- Supported a team of 470+ members, including 3 Directors, 3 Senior Principal Engineers, and 1 interim L7.
- Served as Space & Event point of contact, driving process improvements and "One Team" culture while coordinating with the EA team to deliver results.
- Provided interim stakeholder coverage for VP Rajeev Badyal when needed, maintaining continuity of leadership support.
Jun 2022 — Jun 2023
Executive Assistant II
Amazon Alexa Secure AI Foundations · Bellevue, Washington
- Seattle stakeholder point of contact for the SVP and Head Scientist of Alexa; trusted with sensitive organizational and HR information.
- Assisted the VP in developing long-term plans and goals, overseeing implementation and tracking on-time execution against key milestones.
- Mentored and coached other Executive Assistants, contributing to change management and EA development programs.
- Supported a global team of 5,100+ members across 7 time zones and 9 countries.
Oct 2019 — Jan 2022
Work Scheduling Assistant
Indiana Michigan Power · Benton Harbor, Michigan
- Managed and optimized the work scheduling process for the Benton Harbor Service Center Line Department across systems including STORMS, MACS OPS, SPECTRUM, SMARTSHEET, and FIELDVIEW.
- Coordinated with customers to accelerate project needs and schedule engineering appointments with a strong service experience.
- Managed customer work-order queues and supported the scheduling coordinator, engineers, and line service personnel.
May 2010 — May 2019
Executive Assistant
Whirlpool Corporation · Benton Harbor, Michigan
- Provided business operations support to a VP, four department directors, and their extended international staff.
- Designed and implemented a process for managing VP and Senior Director agendas, acting as stakeholder liaison between senior staff and supporting teams.
- Coordinated expense reports and travel scheduling, including visa and passport acquisition, while improving efficiency and cost.